"I took it out of the box and I laughed there is no way that little thing can heat anything. We have 2 cold spots in our house, one is the upstairs the other is a sun porch attached to the kitchen that is all glass. We tried it upstairs this weekend and wow our whole upstairs has warmed up, never been this warm upstairs and we have it sitting in the foyer and it is heating the rooms too. We are going to take the heater downstairs to the sun porch to see the difference upstairs and see what it does in the sun room but i think you will have yourself a new dealer. Do you know where the closest store to me that sells these. Again very impressed so far. Thank you"